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A Planner's Guide to Negotiating AV

12 AV Concessions to Ask Before You Sign

Meeting planners negotiate room rates, food and beverage minimums, attrition clauses, and parking. Then the AV quote arrives, and many of them sign it as written.

The AV quote is a starting point. This guide lists what experienced planners ask for, and how they ask.

  • Twelve concessions, three categories. Pricing, labor, and equipment and service, with how to make each ask.
  • Written for planners. Plain language for meeting and event professionals, not for AV people.
  • A one-page checklist of all twelve asks to bring to every AV agreement.
Cover of 12 AV Concessions to Ask Before You Sign, a planner's guide to negotiating AV

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Have an AV quote on your desk right now? Send it to me at michaelh@yourAVdept.com and I'll give you a second set of eyes before you sign.

Signing it as written is a missed opportunity. AV pricing is among the most negotiable parts of any meeting budget, and that holds whether the provider is the hotel's in-house team or an outside production company. Providers have room to move. They move for planners who know what to ask for.

The catch is timing and precision.

Concessions have to be requested by name, in writing, before the agreement is signed. After signature, the provider has no incentive to concede anything.

The guide is a working list of standard concessions, organized by category, along with guidance on how to make the ask. None of these requests is unusual. Providers hear them regularly and grant them regularly. What separates the planners who get them from the planners who don't is the decision to ask.

What's Inside

Three categories, twelve asks

Plus the part most planners skip: how and when to ask, which decides what you actually get.

01

Pricing concessions

Start with how the quote is built. Multi-day rentals, the days the gear sits in the room without an audience, the fees in the bottom third of the quote, and what a multi-year commitment should be worth, plus the clause to ask for alongside the discount.

02

Labor concessions

Labor is where AV budgets drift. Hourly rates rarely move, so spend your effort on what does: minimum calls, short tasks, premium rates and what triggers them, approval before overtime, and a walk-through of who is on the call and why.

03

Equipment and service concessions

Asks that add value to the show without adding to the invoice: spares, gear for the show office and the small rooms, and creative assets. Routine requests, and far easier to get in the proposal stage than onsite.

04

How to ask The part that decides what you get

The list is half of the work. When to ask, what your leverage is, why one bundled list beats item-by-item haggling, and how to aim your asks at what costs the provider little to give.

A Sample From The Guide

Get every minimum in writing

The estimate looks reasonable in the proposal. Then the invoice arrives with minimums, overtime, and penalties no one discussed. Ask for the minimum call on every position in the quote.

CrewTypical minimum call
Traveling crewA 10-hour day rate
Local crewAn 8-hour minimum
Certain positions, certain marketsA 4-hour minimum
Every position on the quoteIts minimum, in writing

Typical, not universal. Ask where a shorter minimum applies, especially for load-in and strike.

Then ask the follow-up: does a small job really need a new technician at a full minimum, or can someone already on the call cover it by staying an hour or two later? Questions like that are where the labor line actually moves.

The concessions checklist

Twelve asks to bring to every AV agreement. Here are the first two.

1

Discounted rates on multi-day equipment rentals

2

Reduced or waived rates for load-in, rehearsal, and dark days

3

Reduced or capped service charges and production fees

4

Multi-year or multi-event discount pricing

5

Minimum call for every position, in writing

All twelve are in the guide Send it to me

Build the list once. Bring it to every meeting you plan.

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12 AV Concessions to Ask Before You Sign

Enter your email and I'll send the guide over. Five pages, about seven minutes to read.

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No list rental, no drip campaign. Unsubscribe any time.

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Open the guide

Want a second set of eyes on your AV quote?

Your AV Department is an independent AV production sourcing and advocacy service for association and corporate meeting planners. If you'd like a second set of eyes on a quote before you sign, send it over. There is no cost to you. We are paid by the supplier you choose, and we explain how that works.

Michael Harward · Your AV Department
michaelh@youravdept.com · 502.418.3488 · youravdept.com
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